FAQ

Answers about dynamic QR codes, pricing, domains and your data

Still have a question? Email us at [email protected].

What's the difference between a static and a dynamic QR code?

A static code stores its content, such as a URL or Wi-Fi details, directly in the image. It works forever, but you can't change it or see scans. A dynamic code opens a DynaQR link that forwards to your page. You can change where it goes after printing and see its scans. Static codes are free and unlimited on every plan.

Can I change where a code points after it's printed?

Yes, for dynamic codes. Edit the destination in the dashboard and the printed codes open the new page.

What happens to my codes if I cancel?

If you cancel, your oldest code keeps working on the Free plan. The others pause after 14 days, and come back when you subscribe again. Nothing is deleted. Downgrades work the same way for codes over your new plan's limit. To choose which codes stay live, archive the ones you don't need. Scan history is kept on every plan.

How much does it cost?

There's a Free plan, then Starter at $9, Pro at $29 and Business at $99 per month. Paying yearly gets you 2 months free. Plans differ by number of dynamic codes, scan history, bio pages, lead capture, users and features such as redirect rules, integrations and white-label reports.

What's included on the Free plan?

One dynamic code, unlimited static codes, the design editor and one bio page with a small "Made with DynaQR" link. Scans are recorded but the history is hidden until you upgrade, then it unlocks back to day one. Free codes use a shared short domain, and Free accounts are subject to a fair-use limit of 10,000 scans a month.

Are scans limited?

Scans are unlimited on every paid plan. The Free plan has a fair-use allowance of 10,000 scans a month, and codes keep working if you go over it.

Which domain will my codes use?

Paid plans use a short paid domain, such as qrmgr.link. Free accounts use a domain from a separate set, such as scand.page. Pro and Business can also connect their own subdomain, such as scan.yourbrand.com.

What data do you collect when someone scans a code?

The time, approximate location (country, region and city), device, operating system, browser and language. We never store IP addresses. To count unique visitors we keep a hash that changes every day, so a person can't be followed from one day to the next. Scanning a code sets no cookies.

Who owns the leads I collect?

You do. For lead form submissions you're the data controller and we process the data on your behalf. You can export leads as CSV or Excel and delete them at any time.

What if your dashboard goes down?

Your codes keep working. Scans are handled by a separate service on Cloudflare's global network that doesn't depend on the dashboard or its database.

Can I manage codes from Claude or ChatGPT?

Yes. On Starter and above, connect our MCP server to your AI assistant to create codes, change destinations, pause codes and read scan stats. You approve access to one workspace, and you can revoke it any time.

Is there a free trial?

Yes. Every paid plan starts with a 14-day free trial, once per workspace. Cancel before it ends and you won't be charged, and the workspace moves to the Free plan.

Can I cancel any time?

Yes. Cancel from Billing in your settings and your plan stays active until the end of the period you've paid for. After that the workspace moves to the Free plan.