Pausing, archiving, expiry and scan limits
Control when a dynamic code works and what scanners see when it doesn't.
These controls apply to dynamic codes. Static codes always work.
Pause and resume
Click Pause on the code's page. People who scan it see a "Temporarily unavailable" page that says the owner has paused the code. Click Resume to bring it back.
A paused code still counts toward your dynamic code limit. If your workspace is over its limit, you can't resume a paused code until you archive another code or upgrade.
Archive and restore
- Click Archive.
- Confirm in the dialog.
Archiving frees a dynamic code slot, but printed copies stop working. People who scan an archived code see a "Code not found" page. Archived codes are hidden from the list unless you filter by Archived.
To bring one back, open it and click Restore. You need a free slot on your plan.
Expiry date and scan limit
In the code's Settings, under More options:
- Expires is the date and time when the code stops sending people to its destination. It uses your workspace's time zone, which is named under the field. Owners and admins see a Change link there.
- Scan limit is the number of scans after which the code stops. Only scans by people count, not bots or link previews.
- After expiry, send scans to is where scans go once the code expires or reaches its scan limit.
Without a link there, people see a "This code has ended" page.
A few extra scans can get through just after the limit is reached.
Statuses on the codes list
| Status | Meaning |
|---|---|
| Active | Working normally |
| Paused | You paused it |
| Archived | You archived it, and it no longer works |
| Disabled | Our safety checks disabled it. See Safety checks and disabled codes |
| Editing locked | Above your plan's dynamic code limit. It can't be edited until you upgrade or archive another code |
| Stops working on a date | Over your plan's limit after a downgrade, a cancellation or a trial that ended unpaid. It keeps working until that date |
| Stopped working | Over your plan's limit and past the 14 days. People who scan it see an "inactive" page. It comes back when you upgrade or archive another code. See Upgrading and downgrading |