Troubleshooting

Fixes for common problems when connecting or using the MCP server.

The connection wasn't finished in time, or the link had already been used. Start the connection again from the assistant, and finish it in the same browser within 10 minutes of clicking Continue.

The connect page was opened without the details the assistant sends. Don't open /connect-mcp directly or from an old tab; start again from the assistant.

Clicking "Allow access" shows an error

Only owners and admins of the workspace can allow access. Ask an owner to connect, or to change your role. Also check that the workspace named on the card is the one you want.

The assistant uses the wrong workspace

A connection manages the workspace you picked on the connect page. Revoke it, switch workspace in the dashboard menu, then connect again from the assistant.

"DynaQR rejected this connection"

The key behind the connection no longer works. This happens when:

  • someone revoked the MCP: … key under Integrations → API keys;
  • the person who connected was removed from the workspace;
  • the assistant's sign-in expired.

Disconnect DynaQR in the assistant's settings and connect again.

"This needs the Starter plan or higher" (or Pro)

The tool isn't on your plan. The message names the plan that includes it. See which plan you need.

"Your Starter plan includes 25 dynamic codes"

All dynamic code slots are used. Archive a code in the dashboard or upgrade, then try again.

"Rate limit reached"

Each connection can make 120 requests a minute. Wait the number of seconds in the message. Asking for many codes or pages at once can hit this.

The QR image doesn't show

Codes are returned as SVG images. Some assistants don't display SVG in the chat. Ask for the short link instead, or download a PNG, SVG or PDF from the code's page in the dashboard.

The assistant changed something by mistake

  • A wrong destination: ask it to change it back. update_destination reports the previous URL.
  • A paused code: ask it to resume the code.
  • Rules: the dashboard's code page shows the current rules; edit them there or ask the assistant to fix them.

To stop the assistant changing anything, revoke its key under Integrations → API keys.